01 / order details
What the order form collects
When you submit an order, the form asks for the details needed to price, confirm, and hand over the trade: your RuneScape username (RSN), a reply channel (an email address and/or a Discord handle and/or another contact you provide), the pickup location, world, and trade method, the amount, and the payment rail. Promo and referral codes are recorded only if you enter them. Each order is stored under its KG reference with its status and the time it was received, so the operator can fulfil and reconcile it.
02 / never asked
What we never ask for
KodakGP does not need a game password, bank PIN, authenticator code, recovery code, seed phrase, private key, or remote-access session. Requests for those details are outside the service standard and should be treated as a security incident. Do not send them to anyone claiming to be staff.
03 / on your device
What stays on your device
Global Chat is nickname-only. The nickname and visitor identifier you choose, and your local order history, are stored in your browser on your own device — not in a store account. Clearing your browser data removes them.
04 / casino accounts
Casino accounts are separate
Casino play at play.kodakgp.com uses its own account. Balances, wagers, and bet verification are handled by the casino service under its own Terms.
05 / use
How order details are used
Order details are used only to fulfil and reconcile the order and to answer support about it. They are not published on the site or in Global Chat. Keep your KG reference private and share it only with support for your own order.
06 / questions
Questions about your details
To ask what order details are held under your KG reference, use the official Support page. For general coordination, use Global Chat without publishing sensitive information.